Services
Ten service lines, and the same way of working across all of them.
Some clients need a whole platform built. Others want a few experienced engineers inside their own team. Either way we scope before we estimate and agree the number the work should move. Everything sits in your accounts from the first sprint.
- 01
Custom Software Development
When the spreadsheets, SaaS workarounds and manual hand-offs can't keep up, we design and build the system you need, then stay on to run it with you.
- Internal platforms and back-office systems
- Customer and partner portals
- Workflow and process automation
- 02
Web Application Development
Customer platforms, portals and internal tools, built with the years after release in mind. Performance is measured in CI, and the codebase is one your own team can keep shipping.
- Customer platforms and portals
- Dashboards and data-heavy interfaces
- Marketplaces and multi-sided platforms
- 03
Mobile App Development
Consumer apps, field-force tools and B2B products, built once for iOS and Android. We plan for patchy signal and three-year-old phones from the start, and for the store review queue at the end.
- Cross-platform apps with React Native and Expo
- Native modules when the platform demands it
- Offline-first field and operations apps
- 04
SaaS Product Development
We build the MVP, then the multi-tenant platform underneath it. Billing, onboarding, security and analytics are designed in at the start, because adding them with live customers on the platform is where it gets expensive.
- MVP scoping and launch
- Multi-tenant architecture
- Billing, subscriptions and usage metering
- 05
API Development & Integration
We connect the platforms your business runs on and build the APIs your customers and partners integrate with. The contract is agreed before any code, and every integration is monitored so a failure is caught before someone has to re-key a day's orders.
- Contract-first API design and build
- Enterprise systems integration
- Payments, EDI and B2B connectivity
- 06
Cloud Infrastructure & DevOps
Environments defined in Terraform, with pipelines that deploy without drama and monitoring somebody reads. The bill usually goes down too. Some clients are moving out of a data centre. Most are tidying up years of console clicks.
- Infrastructure as code
- CI/CD and release engineering
- Cloud migration
- 07
Legacy System Modernisation
The application that runs your operation is old, and the two people who understand it would like to retire. We replace it a slice at a time behind a facade, so each release takes some risk away and the business never has to stop.
- Modernisation assessment
- Strangler-fig migration
- Data migration and reconciliation
- 08
AI & Workflow Automation
Document processing, support triage, search over your own documents, data extraction and workflow automation across systems. Each feature ships with a test set drawn from your data, guardrails and a human review queue, so you know what it gets right and what it gets wrong before it goes live.
- Document processing and data extraction
- Support and operations triage
- Search and assistants over internal knowledge
- 09
Product & UX Design
Discovery, research, prototyping and design systems for the software people sit in front of at work. Most of our work is on dense B2B tools, where one badly placed field means the team builds a spreadsheet on the side and stops using the screen.
- Product discovery and user research
- Prototyping and validation
- Interface design for complex, data-dense tools
- 10
Dedicated Development Teams
Sometimes you need more capacity than you have, for longer than a project lasts. A dedicated team of engineers who have done this before works in your tools and your process, delivering against your roadmap for a fixed monthly cost.
- Team composition built around the work
- Embedded in your process and tools
- Structured ramp-up
Ways to work together
Three engagement models. Which one fits depends on the work.
Most clients start with a fixed-scope project. A lot of them stay on as a retainer or a dedicated team afterwards.
Fixed-scope project
A first release you can define clearly, or a problem that's already well understood.
Discovery first, then a fixed estimate for the build with the scope, milestones and acceptance criteria written down. When the scope changes, and it usually does a little, we price the change and you decide whether it's worth it.
- Fixed price for discovery
- Delivery in milestones
- Scope and acceptance criteria agreed up front
Dedicated team
Ongoing product development, or a roadmap that will keep changing.
A team that stays the same for the length of the engagement, working inside yours for a monthly fee. You own the backlog and the priorities. We're responsible for the quality and pace of the work, and for who's on the team.
- A monthly cost you can plan around
- The same people month to month
- Scale up or down with 30 days' notice
Support & evolution retainer
A system in production that needs looking after and improving.
Support with an SLA, plus a monthly budget of hours for improvements. That covers security patches, upgrades and monitoring, and the steady stream of small changes that arrive once people use a system every day.
- Response-time SLAs
- A monthly budget for improvements
- Roadmap review every quarter
Questions
Questions we get before an engagement starts.
What kinds of companies do you work with?
Three groups, broadly. Funded startups building a first product; established SMEs replacing spreadsheets and ageing tools with a proper system; and enterprise teams that want an experienced delivery partner for one particular platform. What they have in common is a business problem that's worth solving with software.
How do engagements usually start?
With a 30-minute call so we understand the problem. If it makes sense for both sides, the next step is a short fixed-price discovery, which gives you a scoped plan and an estimate with ranges before you commit to a build. The plan is yours to take to another supplier if you want to, though most clients carry on with us.
What does a typical project cost?
It depends on the scope, which is why discovery comes first. As a rough guide, discovery runs from £8k to £25k. A first release of a custom platform usually lands somewhere between £40k and £250k, and a dedicated team is priced monthly depending on who's on it.
Who will be working on my project?
A small team led by a senior engineer, with a product designer and a delivery lead where the project needs them. The people you meet in discovery are the ones who build the system, and they're the ones in the demo every fortnight.
Do we own the code and IP?
Yes. Everything lives in repositories and cloud accounts you control from the start, and our contracts assign the IP to you as each milestone is paid.