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Treblesys

Healthcare & Life Sciences

Software for teams whose users are patients and clinicians.

We build patient-facing apps, clinical workflow tools and the integrations between them, for private providers, clinic groups, life sciences firms and organisations working with the NHS. Data protection and accessibility go into the requirements at the start, because retrofitting either one is expensive and usually incomplete.

Discuss your projectSee related work

Constraints we build around

  • UK GDPR special category data, including lawful basis, DPIAs and data minimisation
  • Alignment with the NHS Data Security and Protection Toolkit (DSPT) and DTAC wherever NHS data is involved
  • HL7 v2, FHIR and vendor-specific APIs for practice management and EHR integration
  • Clinical safety under DCB0129 and DCB0160 when the software has any bearing on care
  • WCAG 2.2 AA for anything a patient touches
  • Role-based access, audit logs and secure messaging for clinical records
A clinician in a white coat using a smartphone

What we hear

What people in this sector tell us on a first call.

  1. 01

    Admin that crowds out care

    Intake forms are still on clipboards and consent is still on paper. Someone sends the reminders by hand. Front-desk and clinical staff lose hours to work that software should absorb, and patients repeat their history at every visit.

  2. 02

    Systems that don't talk to each other

    The practice management system, the EHR, lab, imaging and billing each hold part of the record. Staff bridge the gaps by re-keying, and the errors that follow end up in someone's notes.

  3. 03

    Special category data and clinical risk

    Health data is special category data under GDPR. A breach, a record sent to the wrong person or a lawful basis nobody wrote down carries regulatory and reputational risk, and clinical risk on top if the wrong information reaches a clinician.

  4. 04

    Users who give a new tool one chance

    Patients span every age, ability and level of digital confidence. A clinician will give a new tool a few minutes before deciding whether to bother with it. Software that's hard to use goes unused, and the paper process comes back.

What we build

The kinds of systems this sector tends to need.

  • Patient apps and portals

    Pre-appointment intake, consent, scheduling, reminders, results and secure messaging, designed to WCAG 2.2 AA and tested with patients as well as staff before it goes near a waiting room.

  • Clinical and operational workflow tools

    Referral triage, care pathway tracking, theatre and clinic scheduling, and task management built around the way your teams already run a clinic day.

  • Integration with practice management and EHR systems

    HL7 v2 and FHIR APIs, vendor SDKs, and file-based interfaces where that's all the vendor offers. Reconciliation and monitoring sit around every feed so a mismatched record surfaces the same day.

  • Research and life sciences platforms

    Study participant portals, data capture tools, sample tracking and analytics pipelines, with the audit trails and access controls that research governance will ask you to show.

  • Reporting and service dashboards

    Waiting times, utilisation, did-not-attend rates and outcome measures, built on data that reconciles back to the source systems so nobody has to argue about whose number is right.

Related work

A project from this sector.

All case studies
Healthcare & Life SciencesSample

Moving patient intake off the clipboard for a multi-site clinic group

A private clinic group with eleven sites was collecting medical histories and consent on paper at reception, phoning reminders by hand and typing everything into its practice management system afterwards. We designed and built a patient app and web portal for pre-appointment intake, consent, scheduling and reminders, integrated with the practice management system. No-shows came down and a large slice of admin came off the front desk.

reduction in did-not-attend rate across sites
~28%
reduction in did-not-attend rate across sites
of patients completing intake before arrival within six months
~70%
of patients completing intake before arrival within six months
of front-desk admin saved per site, per day
3 hrs
of front-desk admin saved per site, per day
Read the case study
A quiet clinic reception desk

Questions

Questions that come up before a first project.

Ask us directly
Can you integrate with our practice management or EHR system?

Usually, yes. Newer systems expose FHIR or a vendor API. Older ones give you an HL7 v2 feed or a file export, and there's rarely a way to get more. We start by confirming exactly what your system supports, in writing, then build the integration behind an internal contract with reconciliation and alerting around it.

How do you approach data protection for health data?

We work with your DPO or information governance lead from the first week, contributing to the DPIA and mapping the data flows, then building in minimisation, encryption, access controls and audit logging. Where NHS data is involved we design to DSPT and DTAC expectations and help put together the evidence you'll need to submit.

Do you build for patients as well as staff?

Yes. Patient-facing products get extra attention on accessibility, plain language and testing with representative users. A patient app that some patients can't use just adds a second front-desk channel alongside the phone.

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